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Privacy Policy

We don't charge sales tax

Privacy Policy

Last Updated: April 10, 2025

At TravelScoot USA, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from https://travelscootusa.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

1. What We Collect

We collect the following types of personal information:

Information You Provide

  • Name, shipping/billing address, phone number, and email

  • Order and payment details (processed securely via our payment partners)

  • Account login credentials (if applicable)

  • Customer support messages and product reviews

Information Collected Automatically

We collect data such as:

  • IP address, device type, browser

  • Site activity and referring URLs

  • Cookie and tracking data (e.g., from pixels or web beacons)

Information from Third Parties

We may receive data from:

  • Payment processors (e.g., credit card verification)

  • Shipping services (e.g., UPS tracking)

  • Marketing platforms (e.g., BigCommerce or email tools)

2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders

  • Provide customer service

  • Improve our website and user experience

  • Send updates, offers, or newsletters (you may opt out)

  • Detect fraud and ensure site security

3. Sharing Your Information

We may share your data with:

  • Service providers (BigCommerce, UPS, payment processors)

  • Marketing partners (e.g., for email communications)

  • Legal authorities, if required by law

We do not sell your personal information.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Analyze site usage

  • Save preferences

  • Support secure logins

    You can disable cookies via your browser, though parts of the site may not function properly.

We do not respond to “Do Not Track” browser settings, but honor Global Privacy Control (GPC) signals where required by law.

5. Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to have it deleted.

6. Your Rights

Depending on your location, you may have rights to:

  • Request access to your data

  • Request correction or deletion

  • Opt-out of marketing communications

  • Request data portability

  • Limit use of sensitive information (if applicable)

To exercise these rights, email us at info@travelscootusa.com or call 800-342-2214.

7. Security and Retention

We use secure technologies to protect your data. While no system is foolproof, we do our best to safeguard your information. We retain your data only as long as needed to fulfill orders, comply with legal obligations, or for business operations.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

Have questions? Reach out anytime:

TravelScoot USA

Email: usa@travelscoot.com

Phone: 800-342-2214