Customer Service Center

 

At TravelScoot USA, we are committed to providing exceptional customer service. Unlike many companies, we offer live phone support Monday through Friday from 9 AM to 4 PM (PT).

 

Call us at 800-342-2214. If we miss your call, please leave a message—we guarantee a callback within 24 hours during business hours.

 

Troubleshooting Your TravelScoot

If your TravelScoot isn’t working properly, our Troubleshooting Guide provides step-by-step instructions to diagnose and resolve common issues.

Access the Troubleshooting Guide

 

Repairs & Service

If you’ve completed troubleshooting and need to send your scooter or parts for repair, please contact us first for instructions.

 

Call: 800-342-2214

Email: usa@travelscoot.com