At TravelScoot USA, we are committed to providing exceptional customer service. We offer live phone support Monday through Friday from 9 AM to 4 PM (PT).
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Call us at 800-342-2214. If we miss your call, please leave a message—we guarantee a callback within 24 hours during business hours.
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Troubleshooting
If your TravelScoot isn’t working properly, our Troubleshooting Guide provides step-by-step instructions to diagnose and resolve common issues.
Access the Troubleshooting Guide
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Repairs & Service
If you’ve completed troubleshooting and need to send your scooter or parts for repair, please contact us first for instructions.