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22 Years of Service Free Scooter Shipping

Try it before you decide

Experience the TravelScoot for yourself

Choose a free demonstration or a three-day in-home trial.

A mobility scooter is a meaningful purchase. These options let you experience the TravelScoot’s fit, maneuverability, portability, and controls before completing your purchase.

TravelScoot Escape lightweight folding mobility scooter

Two ways to try it

Choose the option that works for you

Both options are designed to help you decide whether the TravelScoot fits your needs.

Option 1

Free demonstration

Connect through the TravelScoot Community page to explore whether a nearby TravelScoot owner can provide a demonstration.

  • No trial fee
  • See and handle a TravelScoot in person
  • Availability depends on participating owners in your area
Find demonstration information

Option 2

Three-day in-home trial

Evaluate a new TravelScoot Escape indoors at home for three days after delivery.

  • $200 non-refundable trial payment
  • The $200 is credited toward the scooter if you keep it
  • Available for riders within the 450-lb warranty limit
View and begin the trial

Simple and straightforward

How the three-day trial works

Your trial begins on the day the TravelScoot is delivered.

1

Reserve the trial

Complete the trial order online and pay the non-refundable $200 trial payment.

2

Receive the Escape

A new TravelScoot Escape and trial battery are delivered to your home.

3

Try it indoors

Test the fit, controls, turning, folding, and lifting for three days while keeping it in new condition.

4

Tell us your decision

Contact us by the end of the third day to complete the purchase or begin the return process.

Know what will arrive

What is included in the trial?

Included

  • TravelScoot Escape
  • AirSafe battery
  • Toolkit
  • TravelScoot storage bag

Sent after purchase is completed

  • Battery charger
  • Red canvas caddy
  • Any additional accessories selected with the final purchase

At the end of the trial

Keep it or return it

Please contact TravelScoot USA by the end of the third day after delivery.

If you keep the TravelScoot

The $200 trial payment is applied toward the purchase. We will complete the remaining balance and ship the charger, caddy, and any additional items included with your final order.

If you return the TravelScoot

Contact us within the three-day period. We will guide you through the required photos, repacking, prepaid shipping label, and UPS drop-off.

Returning the trial scooter

Follow these return steps

1. Contact usTell us by the end of the third day that you would like to return the scooter.
2. Send wheel photosSend clear photos of the rear wheels so we can verify that the scooter remained indoors and in new condition.
3. Pack and photograph itUse our packing video, then send a photo showing the scooter securely packed in its original packaging.
4. Use the UPS labelAfter we receive the packed photo, we will send the prepaid label. Attach it and take the package to a nearby UPS Store location.

Protecting your eligibility

Important trial conditions

  • Indoor use only: Do not take the TravelScoot outdoors during the trial.
  • Keep it in new condition: Avoid dirt, scuffed tires, damage, missing items, or other visible wear.
  • Original packaging: Retain every packing material and repack the scooter exactly as instructed.
  • Three-day deadline: Contact us with your decision by the end of the third day after delivery.
  • Weight limit: The trial is available to riders weighing no more than 450 lbs.

If the conditions are not followed

A scooter returned with visible wear, damage, missing items, or improper packaging may be considered used. In that situation, the payment method may be charged the full purchase price, plus a $100 return-shipping and handling charge.

Before you begin

Common trial questions

Is the $200 refundable?
No. The trial payment is non-refundable. If you keep the TravelScoot, the full $200 is credited toward your purchase.
Can I use the scooter outdoors?
No. The three-day evaluation must remain indoors so the scooter and tires stay in new, resellable condition.
What happens if I do not contact TravelScoot USA by the third day?
We will understand that you have decided to keep the scooter and will proceed with the remaining purchase balance.
Who pays return shipping if the TravelScoot is not right for me?
When the trial conditions and return instructions are followed, TravelScoot USA provides the prepaid UPS return label.

Ready to experience the TravelScoot?

Begin the three-day trial online, explore a free demonstration, or contact us if you need help choosing.

3-day Trial